Frequently Asked Questions
SARS-CoV-2 Neutralizing Antibody Test
How do I sign up for a test?
To sign up for a SARS-CoV-2 Neutralizing Antibody Test, complete the online registration form here.
Are appointments required? How do I schedule an appointment?
Appointments are required.
What type of antibody test do you offer?
We perform the Neutralizing Antibody Test using the GenScript cPass™ SARS-CoV-2 Neutralization Antibody Detection Kit (FDA EUA). The test is designed to detect circulating neutralizing antibodies against SARS-CoV-2 that block the virus' ability to enter human cells and cause COVID-19 infection.
How accurate is the test?
The GenScript cPass™ SARS-CoV-2 Neutralization Antibody Detection Kit has 93.80% sensitivity and 99.40% specificity.
What can I expect during the blood sample procedure?
You will be seated in our comfortable clinic lobby when you arrive for your appointment. Our clinical staff will explain the sample collection procedure to you and you will have the opportunity to ask questions. The phlebotomist will collect a small blood sample from your arm using a standard blood sample collection procedure.
What kind of sample collection technique do you use?
Our clinical staff collect a small blood sample from the arm using a standard blood sample collection technique.
What are the potential benefits and risks of the test?
The results, along with other information, can help your healthcare provider make informed recommendations about your care.
Possible discomfort or other complications that can happen during sample collection.
Possible incorrect test result (see below for more information).
When will I receive my test result?
Test results are available 3-4 days after your appointment.
My entire family needs to get tested. How can we arrange that?
Each family member must complete a separate registration form and schedule an individual appointment time. It's okay if your appointments aren't in consecutive time slots, or back-to-back. On test day, the entire family can come to our clinic and get tested together.
Do you allow children to be tested?
We have a pediatric nurse on staff who performs all pediatric testing. Minors must be accompanied by a parent/legal guardian during the sample collection clinic visit.
How much does the test cost?
The SARS-CoV-2 Neutralizing Antibody Test costs $150.00 payable by credit or debit card only. The test is not covered by health insurance.
Do you accept health insurance? Will my health insurance cover the cost of the test?
Health insurance does not cover the SARS-CoV-2 Neutralizing Antibody Test. We do not accept any health insurance providers for this test service.
Do you accept debit cards, credit cards, or cash?
We accept all major credit cards and debit cards. We do not accept cash payments at this time.
Do I need a referral from my doctor?
No, you don't need a referral from your doctor. We have a physician on staff who reviews and approves test registrations.
What does it mean if I have a Positive test result?
A positive test result means there has been an adaptive immune response which may be an indicator of potential protection against the virus after infection or vaccination. At this time, it has not been shown scientifically that neutralizing antibody to SARS-CoV-2 indicates protection or immunity, however, neutralizing antibodies in other viral diseases have been shown to indicate protection.
Who should get tested?
People who have received the COVID-19 vaccine (you can be tested after your first dose, after your second dose, or both)
People who have have not received a COVID-19 vaccine and are interested in their baseline neutralizing antibody activity
People who have been infected with COVID-19 in the past and have recovered more than two weeks ago
What does it mean if I have a Negative test result?
may occur if you are tested early in your illness and your body hasn’t had time to produce antibodies to infection. This means that you could possibly still have COVID-19 even though the test is negative.
with all other aspects of your medical history (such as symptoms, possible exposures, and geographical location of places you have recently traveled) in deciding how to care for you. It is important that you work with your healthcare provider to help you understand the next steps you should take.
I received the test result email but I can't open it. What should I do?
You will receive your digital result in a secure email. To open the email attachment, select "Read the Message" and choose to "Sign on with a one-time passcode." A passcode will be sent to your email address. Enter this passcode in the space provided on the browser window.
I have more questions. Who can I contact?
Call us at 916-477-2027 or email us at email@example.com
Where are the hours and location for testing?
What does it mean if I have an Invalid test result?
An invalid test result means there was an issue with your sample or with the test processsing. We recommend that you schedule another test so we can recollect your sample.
How can I cancel my appointment? Do you have a cancellation policy?
Do you accept samples from out of state?
We appreciate the opportunity to work with organizations outsite of the Sacramento, CA area. Our laboratory can receive frozen plasma samples for testing. Contact us to coordinate your testing needs.